How we handle your information.

Last updated: 15 August 2026

What we collect

When you make an enquiry, we collect the contact, company, product, artwork, delivery and timing details you provide. Our website and hosting providers may also process basic technical information needed to operate, secure and diagnose the site.

Website measurement

We use Google Analytics to understand visits, traffic sources and actions such as product selections, downloads, phone clicks and completed enquiries. Analytics data is used in aggregated reporting and is not configured to receive the personal details entered into the enquiry form. Your browser settings may allow you to restrict or remove analytics cookies.

Why we collect it

We use this information to respond to your enquiry, recommend and quote suitable products, prepare artwork and production details, arrange delivery, provide customer service, maintain business records and improve our service.

Who may receive it

We may share relevant information with service providers involved in hosting, technology, analytics, design, production, freight, professional advice or business administration. We do not sell enquiry information. Providers may process information using infrastructure located outside Australia; their locations and safeguards are governed by their service terms.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. Information is retained only for as long as it is reasonably needed for the purposes above or for legal and business record requirements.

Access, correction or concerns

You may ask to access or correct personal information we hold, or raise a privacy concern, by calling 1300 447 114. We will review the request and respond within a reasonable period.

Questions before enquiring?

If you prefer not to use the online form, call us to discuss the minimum information needed for your job.